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Return Policy

I want to do all that I can to be sure you're satisfied with your purchase.  I have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused. You’ll also need to know your order number.  Any shipping costs for returns/exchanges will be the responsibility of the buyer with the exception of damaged/defective products.

To start a return, you can contact me with your order number at thepunchycat@gmail.com

You can always contact us for any return question at thepunchycat@gmail.com.
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, I cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
I will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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